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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of iyana Hale

iyana Hale

October 14, 2026

5  out of  5
rating by iyana Hale
"great and speedy communication throughout receiving information for my quote . great at answering the phone for any questions i may have . Luke aided me with the quote best fit for me . i was provided great service ."
We responded:
"Ana, my team is fully licensed and trained to help others understand the options available. It is truly our pleasure to improve your insurance experience in this way! Thanks - Josh "
Profile photo of candace jones

candace jones

October 9, 2026

5  out of  5
rating by candace jones
"Joshua was really thorough and very friendly. Customer service was awesome!"
We responded:
"Hello, Candace!

My team and I strive to be helpful and kind in every interaction. Thanks for the 5-star rating!

- Joshua Thibodeaux "
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weird Perry-wade

October 5, 2026

5  out of  5
rating by weird Perry-wade
"I love these guys and the whole team. They are so personable and they have the patience of Job. ( Biblical) . They are so professional and understanding and will not stop until they do everything that they need to do in order to satisfy the customer.

MY mom is 90 years old and had water damage. When the adjuster took too long to call back, Joshua Tibodeaux and his team went the extra mile. I texted on the weekend and received a call back immediately. I was in disbelief. These guys are spiritual and ABSOLUTELY AMAZING!!!! Keep up the good work. We need .more people In customer service like these guys.

. I absolutely LOVE them!!!

Please give these guys a try!
💕 ."
We responded:
"What a rave review! This is absolutely the way we strive to be seen by our customers!

Thank you so much!

-Josh"
Profile photo of Sophie S

Sophie S

September 26, 2026

5  out of  5
rating by Sophie S
"Austin was so awesome and helpful with all of my insurance questions. He helped explain it to me well and was patient throughout the whole process."
We responded:
"Sophie,

Helping with insurance questions is part of the fun! Thank you for allowing Austin to serve you!

-Josh"
Profile photo of Verlinda Cayaditto

Verlinda Cayaditto

September 17, 2026

4  out of  5
rating by Verlinda Cayaditto
"Good"
We responded:
"Verlinda,

We appreciate your rating and hope to continue improving your insurance experience!

Thank you for your support!

-Josh"
Profile photo of Ruthy Gonzalez

Ruthy Gonzalez

August 27, 2026

5  out of  5
rating by Ruthy Gonzalez
"Austin is so helpful and patient. He is very attentive and on top of it."
We responded:
"Right,

Austin prides himself on his attention to detail and I’m proud to hear his work was noticed!

-Josh"
Profile photo of April Stephenson

April Stephenson

August 26, 2026

5  out of  5
rating by April Stephenson
"Austin is the best to work with! Kind, caring and efficient."
We responded:
"April, thanks for the words of encouragement toward Austin!

-Josh"
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pamela B.

August 24, 2026

5  out of  5
rating by pamela B.
"Justin is an amazing agent that has gone above and beyond for my family . I’ve had different issues over the years - auto - home etc . What sets Justin apart is his personal touch . No issue is to small for him to directly take care of himself . When my young daughter was in an auto accident , his first concern was for her safety and well being . He showed up personally yo handle that issue for me . He and his staff continue to provide not only a high level of professionalism , but include one on one personal connection"
We responded:
"Pamela,

This might be the sweetest reviews we’ve received. I appreciate this!

-Josh"
Profile photo of Valencia Derrick

Valencia Derrick

August 21, 2026

5  out of  5
rating by Valencia Derrick
"Mr. Thibodeaux and his staff are amazing they take their time and explain everything so clearly. It gives me joy to be able to talk to real people instead of AI when you call a business. This State Farm location goes above and beyond for me. I feel like they tuly care and value me as a customer."
We responded:
"Valencia,

Our team was built to help! We are prepared to adapt with technology as needed to serve customers but I’m proud to hear that our personality and passion came through for you!

-Josh"
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Karen Heilemann

August 5, 2026

5  out of  5
rating by Karen Heilemann
"Every person i have spoken with has been outstanding. I will absolutely be recommending these services to others. A big thanks to Brittany for all the assistance in getting us enrolled."
We responded:
"Karen,

Thank you for working with Brittany and allowing our team the opportunity to provide outstanding service!

-Josh"
Profile photo of Parker Cleavinger

Parker Cleavinger

July 28, 2026

5  out of  5
rating by Parker Cleavinger
"Austin and Brittany were amazing! Very attentive and respectful! They both earn 5 stars!"
We responded:
"Parker,

Thanks for the 5-star rating for Austin and Brittany!

-Josh"
Profile photo of Danyel Wiley

Danyel Wiley

July 23, 2026

5  out of  5
rating by Danyel Wiley
"We started with State Farm for our auto insurance, and when we purchased our home, we reached out for a homeowners quote. The entire process was quick, easy, and stress-free. The quote was very competitive, and we were able to bundle our home and auto coverage with confidence.

Josh Thibodeau and his team were professional, knowledgeable, and made everything simple from start to finish. Whether you need home, auto, pet, or other insurance, we highly recommend Josh Thibodeau State Farm for all your insurance needs!"
We responded:
"Danyel,

I’m proud to represent State Farm and serve as your local Agent! We appreciate your confidence in my team and trusting us to work with you in your auto and home insurance.

-Josh"
Profile photo of Brittany Phillips

Brittany Phillips

June 29, 2026

5  out of  5
rating by Brittany Phillips
"Changing insurance policies isn’t the most fun experience but Luis made the process seamless for me. He patiently answered my questions and left me feeling confident about the process. I felt like he genuinely wanted to help me budget and not just get a sale. Glad to return back to State Farm!"
We responded:
"We’re so happy to earn your recognition and get all your questions answered!

Thank you for working with Luis!

-Josh"
Profile photo of J S

J S

June 24, 2026

5  out of  5
rating by J S
"Brittany did an amazing job and love her bubbly and friendly personality."
We responded:
"Brittany’s personality has been a shining light in our office! Thank you for sharing your experience with her!

-Josh"
Profile photo of Rick Patterson

Rick Patterson

June 10, 2026

5  out of  5
rating by Rick Patterson
"Great staff, friendly and personable. Rates are very competitive too."
We responded:
"Rick,

Great staff are important to my business and I appreciate your recognition! Thanks for making us your personal choice for service and rates.

-Josh"
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Vernon u

June 9, 2026

5  out of  5
rating by Vernon u
"Great people and service"
We responded:
"Vernon,

Thank you for the 5-stars! Good people are hard to keep and I’m happy to have a tenured team of people to help our customers!

-Josh"
Profile photo of Shy Deville

Shy Deville

May 27, 2026

5  out of  5
rating by Shy Deville
"Great experience working with my insurance agent. They were helpful, easy to talk to, and got me a good rate fast. Made the whole process simple and stress-free. Definitely recommend!"
We responded:
"Shy,

Our office is trained and we take pride in making insurance simple and stress-free! I’m glad you were able to get a good rate from my team. Thank you for the recommendation!!!

-Josh"
Profile photo of William Goodson

William Goodson

May 26, 2026

5  out of  5
rating by William Goodson
"I WAS TREATED LIKE A GREAT CUSTOMER TODAY. ALL MY QUESTIONS WERE ANSWERED WITH A SMILE."
We responded:
"Bill,

Thanks for sharing your experience today! I appreciate your tenure with State Farm and especially my office! I’m proud to have earned your 5-STARS!

-Josh"
Profile photo of Tommy Barker

Tommy Barker

May 14, 2026

5  out of  5
rating by Tommy Barker
"Austin did a great job and had great communication throughout the whole process"
We responded:
"Thanks Tommy! I’m so glad you had a great experience with Austin!

-Josh"
Profile photo of Nohemi Reynoso

Nohemi Reynoso

May 13, 2026

5  out of  5
rating by Nohemi Reynoso
"I had an excellent experience working with my State Farm representative Luis Pantoja. He went above and beyond to ensure everything was handled smoothly and efficiently. Communication was clear, timely, and thorough, and took the time to answer all of my questions. I truly appreciate the professionalism and dedication to providing outstanding service. Definitely recommend! (Luis needs a raise lol)"
We responded:
"Nohemi,

I greatly appreciate your review of your experience with Luis! He is the one of our best team members when it comes to his communication, integrity and dedication to help our customers. I’ll see what I can do about that raise…

-Joshua"
Profile photo of Lisa Brown

Lisa Brown

May 6, 2026

5  out of  5
rating by Lisa Brown
"Quick and simple! Super nice, too!"
We responded:
"Lisa, Thank you for sharing your experience!

-Josh"
Profile photo of Blane Blackwell

Blane Blackwell

April 29, 2026

5  out of  5
rating by Blane Blackwell
"My agent was very knowledgeable and explained everything exceptional and was very thorough and made sure I understood my policy and answered all my questions."
We responded:
"Blane,

We’re glad to have helped with your new policies and appreciate the review! Thanks for allowing my team to improve your insurance experience!

-Josh"
Profile photo of Christ Simpson

Christ Simpson

April 15, 2026

5  out of  5
rating by Christ Simpson
"Our experience was great and professional. The quotes were broken down and everything is explained very throughly."
We responded:
"Christ,

We appreciate the encouraging review! We enjoy helping people and love to speak insurance.

-Josh"
Profile photo of Tracey Hobbs

Tracey Hobbs

April 9, 2026

5  out of  5
rating by Tracey Hobbs
"Brittany did a wonderful job, was very professional, and best of all saved us ALOT of money on our insurance! She is a sweet and caring agent who desires to give the best service and rates!"
We responded:
"Tracey,

Service is how we do business and having great team members like Brittany is who we meet our commitments every day! I’m excited to hear about the money you saved too!

Thanks for taking time to share your experience.

-Josh"
Profile photo of Cassie Gunther

Cassie Gunther

April 8, 2026

5  out of  5
rating by Cassie Gunther
"I had the pleasure of meeting with Brittany Pruitt yesterday to discuss my insurance coverage needs for auto, home, and even got a quote for life insurance. Brittany took her time answering all of my (many) questions and relied on her team to make sure I got each one of them answered adequately. Ultimately, Brittany was able to save me a couple hundred bucks while also getting me better coverage than that which I had been receiving with another company. It was so nice being able to ask all of my questions and having an agent be patient enough to take time plugging and playing different coverage options to make sure I got what I wanted at a price I was happy with. Thank you Brittany and team!"
We responded:
"Cassie,

We love answering insurance-related questions to help save you money and keep things simple for you to make the right decision with your coverage.

Thanks for the review of your experience with Britany!

-Josh
"