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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Walker

April 30, 2025

5  out of  5
rating by Jennifer Walker
"Always a great experience when I work with people at this office! They are timely, polite and always on point! Luis was a great help to me today!"
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Hilario Rodriguez

April 26, 2025

5  out of  5
rating by Hilario Rodriguez
"el muchacho roger siempre me ayuda buscar la mejor opción para mi lo recomiendo 100%"
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selena cuevas

April 26, 2025

5  out of  5
rating by selena cuevas
"Roger is always very attentive and knowledgeable, highly recommend this office for your insurance needs!"
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ROMAN CHAIREZ

April 24, 2025

5  out of  5
rating by ROMAN CHAIREZ
"I have the most wonderful experience with luis pantoja he truly helped me understand what life insurance is and what benefits are to it I will definitely say he is the person to talk to"
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Ashley Davis

April 23, 2025

5  out of  5
rating by Ashley Davis
"Luis has been nothing but amazing assisting me the past year. Only insurance I have that actually contacts me and keeps in touch."
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Jade Pinney

April 22, 2025

5  out of  5
rating by Jade Pinney
"Luke is someone you can consistently count on. Anytime I am in a bind, I know Luke has the answers and the help that I need; he is reliably kind and calm. I am more at ease in my life knowing Luke is part of my personal support team. I will stay in his service as long as he’s available."
We responded:
"Jade, Thanks for the kind words about Luke! He has been an asset to our team and our customers. He does his best to provide exceptional service no matter the the issue we encounter. -Josh"
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Shay Foster

April 21, 2025

5  out of  5
rating by Shay Foster
"I had the privilege of speaking with Amber Russell and she was awesome! Great customer service, very polite, professional and made sure that my sister was taken care of for auto and renters insurance. The other young ladies that answered the phone the numerous times I called were great as well. I recommend this office to all looking for a great experience."
We responded:
"Amber is definitely one of the greats!!! We appreciate you sending your sister to get help with her and auto and renters insurance. Thanks for the 5-star review! -Josh"
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Robert berlin

April 17, 2025

5  out of  5
rating by Robert berlin
"He answered all my questions that I had very nice gentleman did a good job"
We responded:
"We’re here to help and appreciate you working with us, Robert! -Joshua "
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Joel Spink

April 16, 2025

5  out of  5
rating by Joel Spink
"I worked with Luis Pantoja yesterday as I was shopping around for insurance on my new truck and motorcycle. Luis was very good, knowledgeable, professional, and personable. I felt like he genuinely had my best interest at heart. I asked him to look up different options so i could see (for example) how much dropping my deductible from $1000 to $500 would affect the cost, and he gladly took the time to fulfill all of my requests. I appreciated working with him on this and as a result, I now have better insurance through State Farm than i had with my current insurance carrier at a much lower rate. Thank you Luis and State Farm."
We responded:
"This is exactly the kind of review we love to see about our office because my team is exceptional at living out their training through explaining coverage and options to our customers even if they don’t go with us. I’m excited to hear you had the best experience shopping for auto insurance with Luis! Thanks for the review, -Josh"
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K Monroe

April 11, 2025

5  out of  5
rating by K Monroe
"I had an amazing experience thanks to Lluvia! Her customer service was truly exceptional—she was incredibly patient with all of my questions and took the time to explain everything in a clear, educational way. I never felt rushed or overlooked, and she made sure I fully understood every detail. It’s rare to come across someone so kind, knowledgeable, and genuinely helpful. Thank you, Lluvia, for going above and beyond!"
We responded:
"Lluvia is very detail oriented and it shines when she is working with our customers! I truly appreciate you taking the time share your experience on working with her! -Josh"
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Vectoe CuevasZaid

April 8, 2025

5  out of  5
rating by Vectoe CuevasZaid
"Roger was great help informing me of the options I had regarding my Life Insurance policy and helping make those changes. I recommend all my friends and family to him for insurance and you should too!"
We responded:
"Vectoe, We welcome any recommendations we can earn and appreciate the review about your life insurance experience with Roger! -Josh"
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Benjamin Lyons

April 7, 2025

5  out of  5
rating by Benjamin Lyons
"Roger did a good job even on his Saturday he got me taken care of good job."
We responded:
"Benjamin, We realize that schedules can get in the way of taking care of things so we’re always willing to help outside of normal hours if needed. We appreciate the review on your experience with Roger! -Joshua"
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Katrina Collins

April 4, 2025

5  out of  5
rating by Katrina Collins
"Seems to be pretty straightforward. Roger helped me and he seemed to be pretty knowledgeable, honest and helpful, also very prompt.. thanks Roger!"
We responded:
"Katrina, We’re thankful for the review! Roger has been with State Farm for over 3 years and takes pride in helping others understand their insurance options. We appreciate the opportunity to improve your insurance experience! -Josh"
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Jakierah

April 4, 2025

5  out of  5
rating by Jakierah
"Great service thank you"
We responded:
"You’re welcome Jakierah!!! We are happy to serve! Thanks, -Josh"
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Glo Mingo

March 31, 2025

5  out of  5
rating by Glo Mingo
"Amazing"
We responded:
"Thanks for taking the time to leave us a 5-star review! -Josh"
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Luis Rodiles

March 31, 2025

5  out of  5
rating by Luis Rodiles
"I really appreciated the customer service from Ms. Sinahy, she was able to help me find the best policies for my needs and was efficient and professional. I would recommend them to anyone who needs insurance."
We responded:
"Luis, Thank you for the kind words about Sinahy! She is a true blessing to our team! Thank you, -Josh"
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pm8324

March 18, 2025

4  out of  5
rating by pm8324
"Called State Farm and spoke with Amber. What a great experience that was! She answered all my questions and even made suggestions regarding my coverage. Thank you for all you do!"
We responded:
"Thank you for allowing Amber the opportunity to improve your insurance experience! We appreciate the review! -Josh"
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Lawrence Mccullough

March 14, 2025

5  out of  5
rating by Lawrence Mccullough
"Agent was well informed, polite, knowledgeable and professional!"
We responded:
"Lawrence, Our team strives to stay up to date with all things insurance. Thanks for the review! -Josh"
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Terrie Ashcraft

March 11, 2025

5  out of  5
rating by Terrie Ashcraft
"I've been with Josh Thibodeaux since 2021 for my auto and home, and I couldn't be happier with their service. They have consistently provided excellent customer service and explained complex policies clearly. What I appreciate most is their responsiveness, attention to detail, and proactive approach. For example, my renewal date is approaching and Josh reached out to discuss ways to lower my premiums and other options that I wasn’t aware of that I might consider adding to my policy. I highly recommend Josh Thibodeaux to anyone looking for reliable and trustworthy insurance."
We responded:
"Thank you for your auto and home insurance business. This is exactly what we want to be known for and it’s great to see this expressed by our reviews! -Josh"
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Kerrie Barree

March 10, 2025

5  out of  5
rating by Kerrie Barree
"Amber is my agent & she is THE ABSOLUTE BEST!! Each time I call, she is professional & works to ensure that I fully understand our topic. I appreciate her always being available."
We responded:
"Kerrie, Amber loves to be detailed in everything she does and I’m excited to see her efforts get noticed! -Josh"
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julio

February 25, 2025

5  out of  5
rating by julio
"Amber was very professional, outstanding customer service, highly recommended."
We responded:
"Thanks Julio for the kind words about Amber! -Josh"
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Redin Transport

February 7, 2025

5  out of  5
rating by Redin Transport
"Best experience we have ever had! It took us years to find someone who would made sure we received the best deal and actually care for their customers. Cheers to many more amazing years!"
We responded:
"This just made my day! We are in this business to help others and improve everyone’s insurance experience when we can. Thank you for the opportunity and your kind words! -Josh"
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Michael Best

December 4, 2024

5  out of  5
rating by Michael Best
"Went in to get insurance and got it done quickly. Everyone was polite from the time I walked in till the time I left. You don't find that anymore these days at businesses."
We responded:
"Those kind words mean so much to us, Michael! Our office takes pride in helping Good Neighbors like yourself get a policy that works for you. It was great to meet you in our office! We thank you! - The Coverage Crew"
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Marcus Jenkins

November 20, 2024

5  out of  5
rating by Marcus Jenkins
"Just honest and straight forward.......no games!! Thanks Josh and Louis once again!"
We responded:
"Thanks Marcus your trust and support! I am happy to hear you appreciated my genuine open and honest communication! - Josh"
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Natalie A. Carter

November 13, 2024

5  out of  5
rating by Natalie A. Carter
"I’ve been a customer for a long time. Amber Russell is that girl! So so kind, very knowledgeable and saved me money on my auto insurance while adding another incentive of life insurance! Thank you for your customer service, care and consistency. If you tell her to call at a certain time she will do just that, remember your birthday, ask about it and all! Keep being great !"
We responded:
"Natalie, We appreciate your business as a long time customer! Amber excels at finding ways to save money through bundling additional benefits like Life Insurance to get the most out of State Farm! Thank you for showing your support by leaving Amber a review! -Josh"